Error code 0033 is associated with the TV service provider account, and often relates to a billing issue (such as an expired credit card). Please contact yo...

For errors mentioning that you need to "re-authenticate" you can usually resolve the issue by following the steps below.  If You Are Watchin...

If you are having difficulty accessing the video player, please check if you are using ad-blocking software. If so, please disable it while watching full ep...

If you are hearing an audio track that was originally English but has been dubbed over in Spanish (or another language), then this is very likely because ...

This and similar errors can usually be resolved with a “hard refresh” of your web browser. Please follow the steps below: Have bbcamerica.com open Fin...

This error traces back to your TV provider. If you get your TV and internet service from the same company, sometimes resetting your modem will resolve this ...

Please reach out to your TV service provider and request that they confirm:  You have BBC America in your cable package You have TVE (TV-everywhere) enab...